Accessibility Statement

KOVITE
Website: https://kovite.com
Last Updated: October 13, 2026

1. Our Commitment to Accessibility

At Kovite, we believe that everyone should have the opportunity to access information about our products and shop online with dignity, independence, and ease.

We are committed to improving the accessibility and usability of https://kovite.com for all visitors, including individuals with disabilities.

Our goal is to make it easier for customers to browse products, access information, place orders, and contact our customer service team.

2. Accessibility Standards

Kovite aims to improve the accessibility of its Website with reference to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

These guidelines address accessibility considerations for individuals with visual, auditory, physical, cognitive, and other disabilities.

While we strive to improve accessibility, we do not represent that every page, feature, or third-party component currently meets every WCAG success criterion.

3. Accessibility Features and Improvements

Our accessibility efforts may include improvements to:

Keyboard navigation
Text readability and contrast
Alternative text for meaningful images
Page headings and content structure
Forms and input labels
Links and buttons
Product information
Mobile and responsive layouts
Compatibility with assistive technologies
Checkout usability

We recognize that accessibility is an ongoing process and that improvements may be necessary as our Website evolves.

4. Assistive Technologies

We aim to support customers who use assistive technologies, including screen readers, keyboard navigation, screen magnification, and other accessibility tools.

Compatibility may vary depending on the device, browser, assistive technology, and specific Website feature.

If you experience difficulty using our Website, please contact us so we can assist you.

5. Third-Party Content and Services

Our Website is powered by Shopify and may include third-party applications, payment services, embedded content, and other integrations.

Some third-party features may present accessibility limitations.

We aim to consider accessibility when evaluating website features and third-party services and to address reported barriers where reasonably possible.

6. Accessibility Assistance

If you experience difficulty accessing information, navigating our Website, completing checkout, or using a particular feature, please contact our customer service team.

We will make reasonable efforts to assist you and provide relevant information or support through an accessible alternative where feasible.

Assistance may include:

Providing product information in an alternative format
Helping customers locate information
Explaining ordering or return procedures
Assisting with account or order-related questions
Addressing reported accessibility barriers

Customers are not required to disclose a medical diagnosis to request accessibility assistance.

7. Reporting Accessibility Issues

We welcome feedback about accessibility barriers on our Website.

If you encounter an issue, please email info@kovite.com.

To help us investigate, you may include:

The webpage or feature where the issue occurred
A brief description of the difficulty
The device or browser you were using
Any assistive technology involved, if you wish to share that information
Your preferred way for us to respond

Providing these details is optional, but may help us identify and address the issue.

We will review accessibility feedback and make reasonable efforts to respond and address reported barriers.

8. Ongoing Improvements

Kovite recognizes that accessibility requires ongoing attention.

As we update our Website, product listings, checkout experience, and customer service processes, we aim to consider accessibility and usability.

We may update this statement as our accessibility practices evolve.

9. Applicable Accessibility Rights

Nothing in this statement limits rights or remedies available under applicable disability rights, accessibility, or consumer protection laws.

We aim to respond appropriately to accessibility requests and concerns in accordance with applicable legal requirements.

10. Contact Information

For accessibility assistance, feedback, or questions, please contact:

KOVITE
Email: info@kovite.com
Phone: +1 (718) 686-6112
Toll-free: 1-800-645-1899
Website: https://kovite.com

Business Address:
5721 18th Ave
Brooklyn, NY 11204
United States